ABOUT SERC
Science and Engineering Research Centre (SERC) USM is established as a center for delivering meaningful and impactful materials characterization through state-of-the-art analytical instruments for academia, industries, and the research community beyond. Embracing the concept of the shared facility and shared services makes SERC becomes a conducive acculturating world-class research and development enabler since 2013.
VISION
Preferred Sustainable Testing and Analysis Hub
MISSION
To provide quality, satisfying, and sustainable testing and analysis services to our customers with cutting-edge technology equipment and technical advisory consultation whilst acculturating a conducive ecosystem among our stakeholders.
OUR GOALS
- Embarks to be a one-stop center, particularly for the Northern region, providing comprehensive material testing and analysis to academia, industries, and the research community.
- Providing the competence technical training and skills related to various equipment.
- Fostering and bridging the experts from academia and industries.
- Maintaining ISO 17025 accreditation of the world-recognized standard for SERC Mechanical Testing Lab (SMTL) as a testing lab.
- Complying with good laboratory and management practices at all levels.
VALUES
- Customer focus – delivering customer satisfaction and providing innovating solutions to achieve their goals.
- Quality – delivering quality in all our services, works, and practices by continuously endeavoring to improve by all means and using the best relevant technologies and methods.
- Teamwork & Competence – Nurturing and continuously developing competence talent values using competency-based human resources management for the well-being workplace and a greater SERC.
- Accountability – committed to behaving and implementing ethically and socially in all management and administration aspects by demonstrating respect and inclusivity towards our stakeholders and employing the sustainable ecosystem agendas.